CaraLoom

Clinical-grade care, brought home with certainty. CaraLoom turns the discharge handoff into one continuous thread — from referral to accepted placement to first visit, watched for 30 days.

Platform features
One-pager · Feb 2026
Chantilly, VA
What CaraLoom is

The post-acute operating system — for hospitals, providers, and the families they care for.

A referral goes in. An accepted placement comes back — with a committed first-visit window and a clinician already on the schedule. Credentialing, F2F, 485/POC, NOA, claims, payouts, family status — all woven into one auditable record.

Hospitals

Guarantee the placement.

  • FHIR-native referral ingest + one-click planner intake
  • AI prioritization + matching across credentialed providers
  • Acceptance in hours with a committed first-visit window
  • 30-day readmission window watched, not hoped over
Providers & clinicians

Run the whole practice on one thread.

  • Pre-screened referrals routed from hospital partners
  • Credentialing, F2F, 485/POC and NOA orchestrated for you
  • Schedule, clinical notes, voice notes, telehealth
  • Transparent, fast payouts on every accepted placement
Families & caregivers

See who's coming, and when.

  • Calm, read-only window into the discharge plan
  • Verified clinicians + first-visit window shared with the family
  • Care-circle invites + explicit, patient-authorized consent
  • Private-pay marketplace where it is live
Feature catalog

Referral & discharge orchestration

  • FHIR-native ingest + planner one-click entry
  • AI prioritization (acuity + capacity)
  • Provider acceptance with committed first-visit window
  • Status tracking + secure messaging across the thread
  • 30-day readmission watch (NEWS2 + LACE)

Provider OS

  • Placement acceptance + provider work items
  • Visit fulfillment + schedule + clinical notes
  • Voice notes + AI SOAP drafting
  • Risk monitor with NEWS2 / LACE banding
  • Hospital scoreboard: latency, time-to-visit, readmits

Credentialing automation

  • NPPES primary-source verification (auto-run on intake)
  • OIG-LEIE exclusion screening on a daily cron
  • License monitoring with lapsed-license matcher block
  • F2F, 485/POC and NOA paperwork lift
  • Background check + CAQH ProView wiring

Revenue cycle

  • Claims (837P EDI) + AI pre-submission audit
  • Missed-revenue inbox for unbilled clinical notes
  • Eligibility verification + denial management
  • AR aging + remittance posting
  • Patient billing + secure card checkout

Family suite

  • Family Status View (read-only, PHI-scoped)
  • Family marketplace (private-pay, market-gated)
  • Weekly "What changed" digest
  • Care circle invites + consent gating
  • Find Clinicians: AI matching with safety + clinical fit

Ask Cara (AI assistant)

  • BAA-locked LLM gateway (Vertex)
  • Platform-wide assistant with persistent sessions
  • Proactive nudges on intake, acceptance, and 30-day watch
  • Drawer UI accessible from every authenticated surface

Communications

  • Secure in-app messaging + audit log
  • SMS via Twilio (telehealth links, RCM alerts)
  • Email via Resend
  • Telehealth video via Daily.co (private rooms + tokens)

Compliance & trust

  • PHI on covered paths only — BAAs for every subprocessor
  • Immutable audit trail + permission-scoped reads
  • MFA (TOTP) + login rate limiting + HttpOnly refresh
  • OIG-LEIE + license + background check coverage
  • HIPAA-aligned workflows end to end
What goes on your scoreboard
Referral → acceptance
Hours

Time from referral to a confirmed, accepted placement.

Time to first visit
Committed

A scheduled window, shared across the thread.

30-day readmissions
Watched

Risk-timed visits across the window that drives penalties.

Built for the security review
  • PHI on covered paths only

    No patient data touches a model or service without a signed BAA behind it.

  • Authorized, audited access

    Every view of a patient record is permission-scoped and written to an immutable log.

  • Verified clinicians

    License, exclusion, and credentialing checks before anyone is matched to a patient.

Where to next
Book a hospital pilot, or sign in as a provider, clinician, or family member at caraloom.com. For partnerships and procurement, reach care@caraloom.com.
Generated 7/1/2026
© 2026 CaraLoom, Inc.
caraloom.com

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